Contact Us

We love hearing from our customers! Whether you have questions, feedback, or just want to learn more about Characterize and our products, our team is here to help. Reach out to us through any of the methods below, and we’ll get back to you as soon as possible.

Get in Touch

  • Email Us
    For general inquiries or order support, drop us a line at
    📧 sales@characterize.com
    Our team responds to emails within 24 hours on business days.

  • Phone Support
    Prefer to speak directly with us? Call us at
    📞 +44(0)333 404 7888
    Available Monday–Friday, 9am–5pm (GMT).

  • Social Media
    Connect with us on social media to stay updated on new products, special offers, and the latest from Characterize:

Frequently Asked Questions

Before reaching out, take a quick look at our FAQ page for answers to common questions about orders, shipping, returns, and more.

We’re here to make your experience with Characterize as seamless and enjoyable as possible. Thank you for inviting our luxury fragrances into your home!